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About the company:
iTrader has been operating in the Forex market since 2013. It offers customers more than 50 currency pairs and 170 assets for trading. The online platform is owned and managed by Hoch Capital which is licensed by CySEC. As a regulated broker, iTrader segregates client funds from company funds and it is responsible for the security of trading accounts. The minimum deposit for opening a new account is 250 USD/EUR/GBP. Traders can choose one of three account types for trading. Each of them has its own trading conditions.
Trading conditions
iTrader offers a fairly wide range of trading instruments to its customers: more than 50 currency pairs, over 170 assets, including stock market indices, commodities, and 80 CFDs on shares.
There are three types of accounts which differ in the deposit size: SILVER, GOLD, and PLATINUM. They vary with the amount of spreads. The lowest spread and the highest leverage are the main features of the platinum account. Novice traders can open a demo account. Besides, the company`s clients have an opportunity to enjoy Islamic accounts which operate under the Sharia Law without commissions and interest rates.
A large section on the broker`s website is dedicated to training. Here, there is everything necessary to start a successful trading career. Traders can use webinars, electronic books, textbooks, courses, and an economic calendar.
Information about bonuses, contests, and special offers for customers was not found.
Trading platforms
iTrader offers its clients online trading through the modern WebTrader platform, the well-known MetaTrader4 platform, as well as the broker`s own mobile trading application.
Support service
ITrader`s customer support is available 24/5. Traders can contact the support team through a feedback form, email, or by phone. In addition, they can use fax or WhatsApp, as well as refer to the office at the address indicated on the website.
Deposit and withdrawal of funds
Traders can top up their trading accounts through Visa, Mastercard bank cars or using a bank transfer.
In the latter case, clients can withdraw funds in the following ways:
1. Fill out an application in the tab "Withdraw funds".
2. Wait till the communication service processes the request and obtains the missing information. This may take one working day.
3. Wait till the money reaches the account. This may take 5-7 working days, depending on the bank.
Feedback from traders
Client feedback is the main part of the review of any Forex broker and the key element in its reputation. Creating a stunning website is much easier than gaining loyalty of customers. Like any broker with extensive experience, iTrader has a lot of negative reviews from traders. Most clients are complaining about ian incomplete withdrawal of funds or funds withdrawal denial, as well as disruption to the support service.
iTrader`s advantages:
- low minimum deposit;
- three types of trading accounts, as well as a demo account;
- high leverage for the Platinum trading account;
- high-quality educational content;
- modern trading platforms.
iTrader`s disadvantages:
- a limited number of available methods to withdraw funds;
- no bonus programs;
- negative reviews;
- long withdrawal procedure (according to client feedback).
Conclusion
In general, iTrader provides its clients with a relatively wide range of trading instruments and advanced trading platforms. However, criticism from traders makes it impossible to confidently recommend trading with this company. The significant weakness, namely, the limited number of available ways to withdraw profits, outweighs all its strong points. Long withdrawal procedure and the broker`s bad faith in this regard are the main arguments stacking up against iTrader. Traders enter the market to earn. Therefore, withdrawal problems may scare away potential clients.
