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XTB was first mentioned on the Internet in 2012. According to the broker's official website, the history of the company dates back to 2016. The broker’s full name is X-Trade Brokers. The company began trading on the Warsaw Stock Exchange. In 2010, the broker established several new branches in different countries across the world such as in the Netherlands, the Czech Republic, Austria, France, Hungary, etc. Nowadays, X-Trade Brokers has offices in more than 13 countries. The company holds certificates from five regulatory authorities: FCA, IFSC, CNMV, CMB, and KNF.
The broker emphasizes that the safety of client funds is of utmost importance to the company. Therefore, X-Trade Brokers keeps client funds in segregated accounts.
Trading conditions
The broker provides access to a variety of trading instruments such as currency pairs, commodities, stocks, indices, bonds, CFDs, and cryptocurrencies. The company offers its clients two types of accounts - standard and professional. Traders can test their trading skills with the help of a demo account. A demo account is available within 30 days after registration. XTB ensures negative balance protection for all types of accounts. It means that a trader cannot lose more than s/he initially invested. The highest leverage is 1:200. There are no bonuses and promotional offers. However, active traders can get cashback from their transactions.
Trading platforms
XTB clients have access to the popular MetaTrader 4 platform and xStation 5, the company’s own software. Both trading platforms are available for the desktop along with mobile applications.
Customer service
Clients can contact the customer support, which is available around the clock, via feedback form on the official website or by phone.
Deposit and withdrawal of funds
The deposit and withdrawal of funds is carried out through bank transfers, Visa and MasterCard credit cards, as well as PayPal and PayU electronic wallets. Traders should pay special attention to the size of a fee.
Traders’ reviews
Traders share their negative trading experience with the broker on the Internet, including problems with the withdrawal of profit and a lengthy account registration process. For example, Russian traders comment on the lack of the customer support and an interface in the Russian language. However, there are many positive reviews about the broker’s activity on the Internet as well.
Broker’s advantages and disadvantages
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Conclusion
X-Trade Brokers offers its clients a wide range of trading instruments, popular platforms, and training materials. In addition, the brokers activity is regulated by reliable supervisory authorities. At the same time, we recommend that you carefully study the company's reputation, since even a few negative comments can indicate that the broker may be unreliable.
One thing I can very proud of about XTrade Brokers is their strong regulation status. They are regulated by multiple agencies that is why I never hesitated to entrust my investment with them. They offer a stable platform with useful trading tools and low trading fees.
I regret joining with Xtrade if they could not refund my money (1,030). I have encountered with Slippage, slow execution, price changes frequently. Server hangs too. I am tired of facing this broker. When I complained about something, 4 days passed, they just responded. And I can't trust a broker like this either. I don't recommend this broker at all, their platform is too difficult ,and very bad when it comes to execution. Trading with this broker is completely useless. It wastes time, money and effort.
I have been trading with XTrade Brokers broker for eight months and up to this moment I have no doubt in their execution of orders and requotes are the best in present market. Small lot sizes and fast verification are added advantage in XTrade. Their xStation 5 is also fast and easy to use. XTrade is a broker I can trust on for my trading! Wish you all successful trading.
XTrade Brokers is an amazing Forex company. I have been with them for more than three years now and my experience has always been pleasant. My trading activities were never interrupted by bugs or technical issues. Their withdrawal process is also efficient. As a matter of fact, I just withdrew some profits a month ago which amounted to $200. It was transferred within just 24 hours.
This broker does not have a bonus program. And they have a lot of negative comments. But I still tried trading with them. And it was true. Only 2 weeks of trading with them, their connection was very slow. It cost me $ 260. At that time, I stopped trading with them.