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About the company:
Opteck is a trading name of Centralspot Trading (Cyprus) Ltd. Opteck established as a binary options broker in 2011. In 2017, its clients got access to CFDs on currency pairs, stocks, commodities and indices trading on the company’s own platform. The broker is regulated by CySEC.
Clients are offered five account types: Basic, Bronze, Silver, Gold, and Platinum. Holders of all account types can take advantage of the following conditions: 24/6 customer support, training materials, daily market analysis, notifications of price fluctuations, and webinars from the leading professionals. The owners of the Bronze and Silver accounts can get an introductory private lesson with a strategic analyst. Moreover, spreads on these accounts are fixed from 5-4 for major currency pairs.
Muslim traders can open an Islamic account with no commission for holding a position overnight.
The company’s website includes the FAQ section. If traders do not find an answer to their questions there, then they can contact customer service via chat, email or phone. The working hours of the support service are not specified.
The website contains articles on fundamental and technical analysis.
Opteck provides investment portfolio management services. The company's experts analyze the market and make forecasts of its current trends. Clients can apply trading strategies with a low, medium, or high level of risk.
The broker offers a wide range of easy and secure ways to fund a trading account:
At first, all was okay I was doing fine on the platform. But as soon as I started trading consistently successfully, the problem started. They would widen the spreads to 20 Pips. My trading account was closed to the level where they closed out all my trades due to insufficient margin. Prices on both days spike up to evoke closure of all my trades and the price that triggered the closure of my trades happen to be the highest price for that period. Prices reversed quickly after that. It is very suspicious, and I’m disappointed so much with them.
Opteck makes me confused. Software used frequently experiencing connection issues and trading pages filled with spam and other junk. I have several times asked for the help from customer support, but not execution until now. The profit from the deposit that I made is not Increased, even though I've been a client for five months. All of a sudden there was a bearish candle that went 1600 pips. I saw a huge loss in my account only to notice EU had dropped. I wish I could attach the image to illustrate what they are doing. I warn everybody using them. They don´t solve customers problems and don´t answer to your questions.
Opteck does not stay true to its claims. I have an Islamic account with this broker but they still charged me with fees when there is supposedly none. When I sent them a complaint, they did not respond at all. They only ignored my concern.
Opteck does offer very tight spreads, on all majors pair and a few crosses pair. Order execution through MT4 and Web-Trader has been an outstanding; no re-quotes, no system trouble. They offer many bonuses! I received 50$ bonus instantly on my first deposit. It`s great for me. I hope Opteck will keep maintain the performance or more better.
In terms of honesty, I have nothing to say against Opteck. Indeed, this broker is trustworthy. However, I am not satisfied with their trading services. Their platform is often shaky and the charts are delayed at times.