ETX Capital reviews

ETX Capital_logo ETX Capital 6/10 (votes 2374)

On-line since: 2008
Country of origin: UK
Regulation: FCA
Payment options: wire transfer, credit cards, online payment systems such as Skrill, Neteller, UnionPay
Minimum account size: $100
Minimum lot size: 0.01
Leverage: 1:400
Spreads: from 0.7 pips

About the company:

ETX Capital was established in 2002 under the name of Tradition UK. In 2008, the company’s name was changed into ETX Capital. Today, it is a licensed and regulated broker that offers its clients lucrative and flexible trading conditions. The company has been rewarded several times for the best online trading conditions. During the last years, the broker’s services became available for traders from Europe, Asia, and Russia. However, US citizens still cannot trade with ETX Capital.

Trading conditions

The main advantage of the company is low spreads on the main currency pairs. Traders can also choose such trading instruments as shares, contracts, binary options, and commodities. A rather small minimum deposit of $100 is the second competitive advantage of the broker. Besides, the company offers its new clients free education and a welcome bonus. However, ETX Capital seldom holds contests and campaigns.

Trading platforms

The company’s clients can perform deals by means of the MetaTrader4 and TraderPro trading platforms. TraderPro was developed by ETX Capital specially for the binary trading.

Customer service

The broker’s support service is available during working days from 07.00 to 21.00 British time. On the company’s website in the Expert support section, traders can make use of the search field and a list of the most frequent questions. In the Contact Us section, traders can find all necessary information such as telephone numbers and email address to contact the customer service.

Deposits and withdrawals

The company’s clients may top up their accounts or withdraw funds by means of wire transfer, credit cards, and such payment systems as Skrill, Neteller, and UnionPay. The processing of a withdrawal request takes five working days. Traders should pay commission to deposit funds. However, they can withdraw no more than £100 without any commissions.

Comments left by traders

Despite the fact that the broker has been providing its services for many years, traders do not have a clear opinion about it. The company failed to gain popularity in some countries. That is why it is difficult to find reliable feedback. At the same time, traders complain about order execution and support services. Besides, the company’s clients are confused about a complicated account opening. The fact is that the broker requires an income declaration.

Advantages and disadvantages of the broker

Pros:

  • regulated company’s activity;
  • small minimum deposit;
  • demo account;
  • decent trading platforms.

Cons:

  • uninformative website;
  • one account type;
  • only few ways to contact the support department;
  • few comments about the company.

Conclusion

Summing up, ETX Capital is quite a reliable broker. At the same time, we cannot say that the company has gained an excellent reputation. Choosing a broker, traders are recommended to learn carefully all comments about the company’s services in order to make the right decision.

Add your review

Comments about broker

Suaka trader
review ETX Capital
16-08-22

There are many traders who kept complaining about their profits which never released till now. They provided poor spread, not good trading platform. Their system and services were not good as they had said before. They offer high spread, slow executions and unstable trading platform. Also, Customer Support was not active to give help to their clients. They were also unfriendly when support me and just blamed my issues for my fault do not follow their instructors.

Lisboa trader
review ETX Capital
08-11-21

At the moment, I have good trades with my current broker since I quit trading with ETX Capital. However, I want to share you my bad experience with this broker so that you are more careful in choosing this broker to trade. I joined to trade with this broker 2 years ago, because I was impressed by their advertising on social network pages. In the beginning, everything was good. There was so hard and difficult after 3 months join with them. I never get any profit since joining them, the analysis that they provided wasn't in accordance with to market conditions, irrelevant and resulted in my experience many losses. I deposited $500, and I got huge profit with $450. I’m pleased with this trade, so I withdrew $300. I waited over 1 week, but the money didn’t come to my account. Therefore, I sent email to their support, but I got no response from them. Thus, they ignored my emails, and I loss all money over $500.

Hansika trader
review ETX Capital
21-04-21

My experience with ETX Capital was not good. Stop loss hunter, manipulation of order and delayed processing of withdrawal requests. They say they have expert support staff, but as for me they have rude customer service and always have delayed response in transactions.

Ginae trader
review ETX Capital
20-04-21

The MT4 platform at ETX Capital is decent. But their TraderPro platform is just terrible. I understand that they are trying to provide options but to be honest, TraderPro is impossible to work with. It always has technical issues.

Nuel trader
review ETX Capital
15-02-21

Platform disconnects many times. Customer service is poor. Another bucket shop looking to loot the strugling traders. Their spreads are low, there a wide range of deposit and withdrawal means (altough I didn't any withdraw yet) attentive support. They are totally unprofessional and not helpful at its best and just plain rude at its worst. I’ve asked for my withdrawal. Instead of helping and showing concern, they kept on telling me that it’s my fault. please do not conduct business with ETX Capital this broker is scam broker they just want deposit they wont give any withdrawal if you r making money with them.

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