EBSHK Direct reviews

EBSHK Direct_logo EBSHK Direct 6/10 (votes 2374)

On-line since: 2000
Country of origin: China
Regulation: SFC (Hong Kong)
Payment options: wire and electronic transfers, credit cards
Minimum account size: $5,000
Minimum lot size: 0.01
Leverage: up to 1:20
Spreads: floating

EBSHK Direct was established in 2000. The company was previously known as SHK Online and SHK Direct. EBSHK Direct was one of the first online brokers in Hong Kong. The company is a part of the Sun Hung Kai Financial Group Limited.

The broker is regulated by the Securities and Futures Commission of Hong Kong (SFC). This is an independent and highly respected regulator in the market. It has strict licensing requirements and an effective system of penalties for companies-violators.

EBSHK Direct has been awarded a variety of industry awards, including the title of the Best Broker in Hong Kong 2017 according to the Asset Triple A Country Awards.

The broker has obtained about two dozen trading rights from the Hong Kong Stock Exchange and the Hong Kong Futures Exchange which allows EBSHK Direct to maintain a secure and fast trading platform.

Trading conditions

A wide range of financial instruments is available to EBSHK Direct’s clients, including currency pairs, shares, futures, options, money transfers, etc. Clients also have the opportunity to trade Class A shares on the Shanghai and Hong Kong stock exchanges.

The maximum leverage is 1:20, which is quite low. Trading in micro lots starting from 0.01 is available. Spreads are floating and depend on the platform chosen by the client. The broker does not charge commission fees.

The minimum deposit is $5,000. Clients can choose one of the two trading platforms: EBSHK MT4, which is a variation of the popular MetaTrader 4, and FX Trader Pro, available for desktop and mobile devices.

Special offers and bonuses

The broker`s website does not contain any information about special offers and bonuses.

Training

Apart from standard accounts, EBSHK Direct offers its clients an unlimited demo account.

The broker`s website is very informative and includes economic news, analytical reviews of markets and stock exchanges, a calendar of events, etc.

Customer support

Clients can contact the broker`s customer support on weekdays during business hours taking into account the GMT+8 time zone. Traders can reach the broker via phone, e-mail, and the live-chat on the EBSHK Direct’s website. The broker also has accounts in social networks, such as Facebook, LinkedIn, Twitter, etc. Customer support is in Chinese and English.

Deposit and withdrawal of funds

The broker provides the following deposit and withdrawal methods: wire and electronic transfers as well as credit/debit cards. All the details can be found on EBSHK Direct’s website.

Traders’ reviews

The key complaint of traders wishing to work with EBSHK Direct is a high minimum deposit. Some clients are displeased with the broker`s excessive intrusiveness.

Advantages and disadvantages

The advantages of EBSHK Direct include regulation, the ability to choose a platform, competitive spreads, and an unlimited demo account.

The disadvantages of EBSHK Direct are a high minimum deposit, low leverage, and limited language versions.

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Comments about broker

Mugdal trader
review EBSHK Direct
30-05-22

No reason to continue my trading with EBSHK Direct broker. I have the worst experience last six months. As my order didn't execute in my preferred position, if I have used an EA then it was hanged due to the huge spread. So always I have missed the profit, While I had invested $250 and earned $500 but EBSHK Direct refused to pay my profit. When I tried to contact their support, they didn't solve this issue. Now I am desperate to get my money back.

Tammy trader
review EBSHK Direct
12-11-21

The trading experience that EBSHK Direct offers is pleasant. I am able to make both long and short-term trades through the stable platform. The fees are low as well.

Rodrigo trader
review EBSHK Direct
26-08-21

I don't recommend this broker to all traders. I was trading at this broker and made a significant profit, but suddenly I can't continue my trading. They froze my account and blocked my profit. I called them, and they said they notice some suspicious activity from my account. I do nothing on my account, I am just trading and make a profit, and they said it's suspicious. My advice to all traders, be careful with this broker. All my profit is gone, and I couldn't take it. Stay away from this broker. They are a thief.

Daudi trader
review EBSHK Direct
14-06-21

I am satisfied with EBSHK Direct since 2016. Actually, their platform has a live service in the market, their platform has Integrated with many trading indicators and signals provider. I say their spread is competitive for me and I have got a fast payment service too. So I can manage my account profitably last five years.

Jonas trader
review EBSHK Direct
30-11-20

I regret my decision to join EBSHK Direct broker. They have a high minimum deposit, and I decided to open an account with this broker. I thought they have excellent service for clients with high minimum deposit, but they didn't even provide a good platform quality. The platform was worst, order execution was awful, and I couldn't place an order at the position I wanted. It's really made my trading full of obstacles. I lost a lot of money because of their bad platform, and I decided to withdraw the rest of my money before I lose more. I have sent a withdrawal request, but they haven't processed it yet. I'm still waiting for my money. Once I get it, I will close my account at this broker for sure.

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