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About the company:
City Credit Capital provides its traders with 24-hour access to global financial markets. The company founded in 2001 is a world leader in retail derivatives trading. It offers online dealing services to private investors, institutions, banks, and brokerage firms. City Credit Capital aims to ensure that its partners and customers gain flawless trading experience based on an efficient and robust trading platform. The London-based company is regulated by the UK`s Financial Conduct Authority.
The company`s website indicates that client funds are held in segregated accounts. In the event of a default, funds will be returned to clients with guaranteed revenue.
The main language of the broker`s website is English. In addition, such languages as Chinese, Italian, Spanish, and Russian are available.
Trading conditions
The main trading instruments are 17 currency pairs, precious metals, indices, as well as CFD assets. Traders can also trade raw materials (gas, oil), but first, they have to contact technical support. In addition, trading advisors are available upon request. The broker offers investors two types of accounts - standard and mini. They differ in the size of deposit, lot, and initial margin. Apart from that, the company`s clients have the opportunity to participate in PAMM programs. Beginners can test their skills using 30-day access to a demo account.
On the website, there is a special section with training programs for novice traders, as well as regularly updated analytics. However, the broker does not provide traders with bonuses and contests.
Trading platforms
City Credit Capital recommends clients conduct trading through its own platform or use the well-known MetaTrader4. In addition to a desktop version, traders can gain access to their accounts through the web interface as well as mobile platforms available for iOS, Android, and Windows Phone.
Support service
On the home page of the company`s website, you can find the phone number and email. A separate section with contact details to address customer support was not found.
Deposit and withdrawal of funds
There are three ways to deposit and withdraw money:
1. Bank transfer. Payments may reach your account within five days without a broker commission, but with a bank commission.
2. Transfer through credit and debit payment cards.
3. Instant funds transfer through electronic payment services Skrill and Neteller. The systems charge a commission for each transaction.
Feedback from traders
It is not so easy to evaluate the work of the broker on the basis of feedback from traders. As is usually the case, there are both highly negative and highly positive reviews about the quality of the services provided by the company.
Advantages:
- regulated broker;
- demo account and PAMM trading;
- client funds security;
- training program for beginners;
- low initial deposit.
Disadvantages:
- complex and poorly structured website;
- lack of information about support service;
- prolonged withdrawal of funds (according to customers);
- lack of accurate information about spread.
Conclusion
City Credit Capital offers investors a basic set of trading instruments and opportunities. Nevertheless, the company has made sure that foreign clients have access to the website and translated it into several languages. However, most traders complain about the problems of withdrawing funds: the company allegedly blocks trading accounts, preventing them from taking their hard-earned money.
