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Capital Street is an organization that provides financial services and manages a diversified group of companies. Together, they make up the Capital Street group. The company’s activity is regulated by the Financial Services Commission of Mauritius.
Since 2002, the Capital Street Group has been an innovative provider of turnkey financial products and services.
Today, the broker offers its services to both individual and corporate clients. To ensure the highest level of safety, all clients’ funds are kept insegregated accounts. Moreover, all transactions and data are encrypted.
Trading conditions
Capital Street FX offers its clients a wide array of trading instruments such as 50 currency pairs and precious metals. However, traders cannot perform deals on commodities and CFDs.
The company’s goal is to provide its clients with the most lucrative trading conditions. There are four account types so that traders may choose the most appropriate one. Newbies have an opportunity to polish their skills by means of a demo account. Opening one of the live accounts such as Basic, Classic, Professional, and VIP, traders can benefit from flexible trading, profitable spreads, and various leverage levels. On the company’s website, there is information about every account type. The minimum deposit for the Basic account amounts to $100.
Trading platform
The broker’s clients have a chance to perform deals via the Capital Trader (ActTrader) trading platform that is available in the desktop, web, and mobile versions. Unfortunately, the Capital Street FX does not provide its clients with the popular trading platform MetaTrader.
Support Service
Traders can contact the support team by means of email, feedback, and live chat. The broker has also profiles in social networks where traders can follow the company`s news and updates.
Deposit and withdrawal of funds
Traders can deposit and withdraw their funds by means of credit cards, wire transfer, and the most popular payment systems such as Neteller, Skrill, Webmoney, QIWI, PayPal, Western Union, and some others.
Comments left by traders
There are mixed views about the company’s services. However, even writingpositive comments, traders complain about the absence of the most popular trading platform MetaTrader 4 and big commissions for withdrawal. In the negative comments, you can even find the following phrases: “it is just a scam”, “a dishonest offshore broker", "a fraudulent broker” etc.
Advantages and disadvantages of the broker
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Conclusion
Capital Street FX is a broker licensed to conduct online trading. Today, Capital Street Group is known as an innovative provider of highly competitive financial products and services. We advise you to be careful with offshore brokers as very often, such companies do not participate in the compensation schemes that protect clients. That is why traders will not be able to return their money in the event of bankruptcy of the company. Before registering with a particular broker, you should study in detail the information about the company`s work and only then make a decision about cooperation.
Capital Street FX is not a reliable broker. Most of the trading instruments have huge spreads & even professional traders are complaining too. The trading execution is getting worse from time to time, slow platform and very difficult withdrawal process. The customer supports also need to have proper training. Trading with capital Street FX was so suffering for me until I decided to close my account here and stop trading with them.
It has only been more than a month since I started trading at Capital Street FX but so far, I was already able to earn half of my capital. This is possible because of the stable platform of the broker. I am able to open and close my trades on the price I want and the orders are executed instantly.
Capital StreetFX has lack of professionalism, lack of expertise in the field, the customer service is way below normal standards. I am very disappointed with their frequent requotes and increasing spread during market hours. This problem occurred only on live account. Beside this, I have been waiting for my last withdrawal 19 days, live chat almost none in here.
I feel regret after I open an account at this broker. I shouldn't have opened an account at Capital Street. I only wasted my money on a company that does not even seem to care about their clients. I invested $500 in this broker, but their platform is bad. Also, customer support does not respond to my messages. I have been reporting the issue, but they keep ignoring it. I am now waiting for my money to be credited because I already requested to withdraw all of my money from my trading account.
I invested $100 at Capital StreetFX two months ago. So far, I can say that I made the right decision and I am happy that I took the risk. This broker is beginner-friendly with their simple platform and low trading spreads. As of now, my profit rate is still small but I am glad that I am profiting.