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BullionVault is the world’s largest company that offers online gold investment services. It has gained confidence of more than 85 thousand clients. The company was established in 2005 and since then, its activity has been bringing big money. In 2008, BullionVault was at the peak of its popularity. The broker offers access to the precious metals market to both large and private investors. The company keeps bullions of precious metals worth $2 billion. The service belongs to Galmarley Limited that is registered in Wales. Information on the official website is available in 10 languages.
Trading conditions
BullionVault provides its clients with safe and convenient access to gold and silver. Thus, the company’s clients may receive income due to commission fees, metal storage fees, interest income, and a difference between the sale and purchase rates. The company guarantees immediate execution of orders. The broker offers direct access to markets and competitive prices of metals. In the Gold News section, the company’s clients may learn about the market movement. The Investment Guide section gives information about purchases of precious metals and investments in gold and silver.
Support Service
If the company’s clients have questions or problems, they may send a request to the following email address support@BullionVault.com. Besides, support can be received via the live chat and international telephone number. During weekends, the answering machine accepts missed calls. According to the website, the company’s clients may settle issues during personal meetings with specialists. The broker’s offices are located in London.
Traders can also find answers to the most frequent questions in the FAQ section.
Deposit and Withdrawal
Traders may top up their accounts and withdraw funds only by means of wire transfer.
Comments left by traders
There are only few comments about the company’s services. Thus, it is impossible to estimate their quality.
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Conclusion
Lucrative trading conditions and a favorable environment for trading precious metals creates a positive impression of the company. BullionVault is considered to be a reliable and respectable broker. However, concerns are caused by the fact that its activity is not regulated. Thus, traders cannot fully trust the broker. However, the absence of a regulator is not a sign of fraud.
I want to share my unpleasant experience since I was trading at BullionVault 5 months ago. For the first time when I made my first and second trading in EUR/USD, I get over 30% profit in just two times trading and felt happy because it was my first profit. However, last week when I decided to open trading again and deposited more than $2000, but the trading system is very different from my previous trading. It didn't work every time I wanted to place or open an order. The platform got frozen most of the time. I lost all my funds, and when I call the support none of them answered it. They have cheated on me and stole my money. Better stay away from this broker.
BullionVault offers competitive trading services. So far, they have the lowest fee and starting capital. They also offer intensive Forex education which has greatly helped me make better trading actions. I am glad I chose this broker over the others.
I have been a trader at BullionVault for almost a year, and I'm not happy with my experience. First off, the website doesn't have a good layout. It is hard to navigate and doesn't provide video tutorials and references that newbies and professionals can use. Then the platform is so confusing for beginners. My orders are delayed executed, and there are always slippages. And for withdrawals, it takes a lot of days. My withdrawal still in process after 2 weeks after I sent my request.
I just started an account at BullionVault a few months ago and so far, my trading activities are going really well. The trading platform of this broker has good quality and they provide tools such as drawing tools to help mark the charts. For a beginner, I could say that I am doing impressively and this is thanks to this broker.
I have been dealing with BullionVault for a year and it's always been satisfied. They have incredible product offering, the website is good and customer service so helpful. They provided me with all information that I need. My orders were handled with professional efficiency and they kept informing by emails of the progress of each orders.